Shipping policy
Shipping Policy
At SKNCORE, we aim to deliver your favourite Korean skincare products quickly and safely.
Processing Times
All orders are processed within 3–4 business days. Orders placed on weekends or public holidays will be processed on the next working day.
During busy periods, processing times may be slightly longer.
UK Shipping
We currently ship across the United Kingdom using trusted delivery partners.
Estimated delivery times:
- Standard Delivery: 3–4 business days
Shipping costs are calculated at checkout.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking information where available.
Delays
While we do our best to ensure timely delivery, SKNCORE is not responsible for delays caused by couriers, customs, weather conditions or other circumstances outside of our control.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order. We are unable to take responsibility for orders shipped to incorrectly entered addresses.
Lost or Damaged Parcels
If your parcel arrives damaged or appears to be lost, please contact us as soon as possible via the contact form
Include your order number and any relevant photos so we can assist you quickly.
Contact Us
If you have any questions regarding shipping, please contact our team via the contact form.